Gold's Gym

I had a location-specific membership to my local Gold's Gym, and this location closed in December. I was charged again after the closure date, their increased rate in spite of closing, and now I can no longer walk-in or mail them my cancelation request. How do I cancel my membership, while continuing to bill me for a service in a location that is no longer open?

Member Information:

Frank Schoeplein

1606 McDowell Bnd

Leander, TX 78641

[protected]

Hot tub and pool was cleaned roughly 2 months ago. Since then the hot tub looks worse than it did before it was cleaned. There's algae growing on the surface of a hot tub. Also someone had a bright idea of painting stainless steel handrail's . The paint came off at water line and now there is a scammer ring around the hand rails. I Address this issue with management to no avail. Gross !

It all started four months after my mother passed away from Cancer, unexpectedly, at the age of 58. My wife and I purchased a Golds Gym trainer, Raven Nelson in December 2008, from the Cedar Park, TX location. In February of 2009 my wife text me and said she wanted to go to Miami Florida with her trainer, "as support". Never asked for me to come with her. I then checked our cell phone bill and found hundreds of text messages between Courtney and Raven Nelson since December 2008 to February 2009. My wife had been deleting the messages before she came home each night. I confronted Raven Nelson, (Gold Gym Trainer from Cedar Park, TX), and told him to stop talking to my wife outside of work. Raven punked out and blamed it on his sister and other clients who used his cell phone. After I was ignored there, I spoke with the Golds Gym Cedar Park, TX Manager. A week went by and the Manager never passed the information on to Corporate. I contacted the Golds Gym Corporate Offices. I was given the run around and I was told my inquieries were investigated and action was taken. The action taken was, Absolutly Nothing. I was told it was the fault of my wife, Courtney and and not Ravens. I had given Golds Gym Corporate Offices pages upon pages of text messages. I gave tracking device information showing Courtney arriving at Ravens residence at 3am in the morning and leaving at 4pm, not before trying to score X. Video evidence of Courtneys car at Ravens the residence, and eye witness's placing Raven with Courtney downtown Austin on "Girls Night" while still living with me. Where is the responsibility and accountablility within the Golds Gym Corporation and it's employee's? Courtney could have moved closer to her work or anywhere between Austin, TX & Cedar Park, TX; but Courtney had moved around the corner from Raven, probably a mile or less. I gave all this evidence to my divorce attorneys to show her character. Speaking of character, Courtney took my mothers personal belongings and furniture while I was at work. I was told by some Golds Gym members that they have seen Raven Nelson act too touchy feely/flirty with some of the women he trains. Others thought he was Gay. Either way if a client is un-happy for whatever reason Trainers are not councilors. Having any type of Code of Ethics, a trainer should first advise he or she is a trainer not someone to tell problems too, much less give any advise to do anything. I'm sure the click at the Cedar Park, TX location just laughs at me. I was told by a Golds Gym Employee that this same thing happened in Round Rock, TX and the employee was fired! Personally, I think Raven used the Gay card, rather he is or not makes no difference. ME: Don't smoke, rarley drink, never mentally or physically abused, never cheated or gave reason to think so, went out on limb to build a home, used my credit for a new car for Courtney, bought all new furniture with MY Mothers Life Insurance money. (And I'm the bad guy!) What Goes Around Comes Around The Cheated One Leander, Texas