La-Z-Boy reviews and complaints 1
View all 438 complaintsLa-Z-Boy - Undelivered furniture
Lazy Boy continues to sell furniture with no delivery date in sight. They don't tell you that until you've purchased. They stopped production of furniture during the pandemic and if they had told me that when I spent 3 hours in their store I would never have purchased it. I ordered on August 1st. The last communication I had with someone was November 24th and they had pushed the delivery date again to December. I have yet to hear from anyone. Poor customer service and management. I wish there was some way to get in touch with the corporate other than their useless customer service number.
Desired outcome: I'd like to cancel the order.
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