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CB Banks BBVA 17218 Preston Rd Suite 1000, Dallas, TX, 75252, US
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BBVA
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BBVA

17218 Preston Rd Suite 1000, Dallas, TX, 75252, US
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1 complaint
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Mon
Closed
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 6:00 pm
Sat
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12:28 pm EDT
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BBVA - Employees

Ive been having multiple problems at this location. Last month they told me a check ive been cashing for years "looks irregular" and they wouldnt cash it.
Today they tried to tell me that my checks were too much and too little in my account so they wouldnt cash. Meanwhile a branch across the city did it 15 mins later no problem. Unacceptable and not trained employees who were rude and did not communicate effectively

Desired outcome: I want these tellers fired, they were rude, unprofessional, and dont know how to do their jobs. If not fired retrain them bc this is 2 months in a row location im reporting said they cant and location b did it no questions

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