DecorMyEyes.com / EyewearTown reviews and complaints 1
View all 37 complaintsDecorMyEyes.com / EyewearTown - stole my 1500.00 prescription eyeglasses
I believed the add and put in layaway a pair of cavier frames and was paying monthly.In January28 2008 I had 4 crystals missing out of my present caviar prescription I asked sales at decor my eyes could they fix them as well. I was instructed to send them I have all the e-mails saved. I paid for the frames that I bought from sales, decormyeyes Feb.16, 2008 prior to this I was told in filthy terms about my prescription eyeglassess that I sent per certified mail. I requested that they be sent back to me asking what the cost would be? 2 weeks pASSED I recieved nothing! then I was told the frames that I ordered were no longer available to pick another pair frame when I refused to I requested them to send back my prescription eyeware they refused; it cost me 5.82 cents to send them per certified mail. They showed me another pair that was simular they were 1770's black caviar after saying send those then I was hit with these cost more and we don't have them in black. [protected]@decormyeyes took 25.00 of the refund by saying I changed my mind, I wrote to them stating you sold me a product that you did not have! I have wrote and begged tiresly for my perscription eyeglassess even after seding them 15.00 for shipping.I have nothing the last time I wrote stanley bolds wrote back with who thu fff ar you!
I did as they asked and this is the first time A company talked to me like I was some trash dump instaed of a customer! I want my gold caviar prescription eyeglasses that they are holding! the frame costed me 1, 000.00 at eyecenter here in Texas and my lens are a no line triple byfocal progressive len. I had to have people to drive me to app. and store because of the restriction on my drivers licensue.
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This "company" has the worse service I've ever experienced.
I sent my sunglasses to be repaired, they suppose to send me an e-may prior to fix my sunglasses, of course they didn't do it, but instead, they went ahead and fixed the sunglasses and I am talking about 2 months later and I had to call several times to find out what the issue was, I was told is going to be 100 dlls for the repair... I was like...WTF, nobody ask me if I could pay or if I wish my sunglasses to be repair for that price! And the worse part of the story is that they also lost the case of my sunglasses! OH Lord! What a nightmare, I called customer service trying to find a solution but I found nothing else but yells and disrespect faults from an uneducated woman that maybe is unhappy with her crappy job.
PLEASE, DO NOT MAKE ANY BUSINESS WITH THESE PEOPLE; THEY ARE NOT A SERIOUS COMPANY.
This cretin is unprofessional, rude and abusive. He is threatening and aggressive and should be arrested for his approach to customer service let alone the fraudulent products he offeres at rates higher than the official sites! PLEASE DO NOT BUY FROM HIM.He is a conartist and will rip you off anyway he can, having no respect for consumers let along their purchase agreements! HE IS A CRIMINAL AND SHOULD BE TREATED AS SO!
INSTEAD, LET'S PUT TOGETHER TO END THIS GUY AND HIS APPALLING BUSINESS.
Decor My Eyes are Scammers! I purchased sunglasses for almost $300. I was sent scratched lenses (both) and scratched arms. When I tried to make a claim on my AMEX, Decor My Eyes chopped up their internet listing to 'show' that the item was damaged and was a customer return. Why would I spend almost 300 for a damaged item; let alone put scratched lenses in front of my eyes! They are fraudulent, and criminal, and they haven't finished hearing from me.
DO NOT BUY ANYTHING FROM THEM. THEY ALSO E-MAILED ME SOME REALLY AWFUL STUFF - OF WHICH I STILL HAVE THE EVIDENCE. IT'S NOT OVER.
I purchased a sink from their sister company, Decor My Home. I did receive the sink, however, they either sold, leaked or abused my credit card number resulting in over $1500 in fraudulent charges. I have proof it was this company. DON'T TRY PURCHASING ANYTHING FROM "DECOR MY EYES" OR "DECOR MY HOME"!