Menu
For Business Write a review File a complaint
CB Travel and Vacations Hyatt 300 Reunion Boulevard, Dallas, TX, 75207, US
Hyatt company logo
Hyatt
reviews & complaints
Hyatt company logo

Hyatt

300 Reunion Boulevard, Dallas, TX, 75207, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
P
12:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hyatt - refuse to refund my money

stayed here for 3 days checked out paid my bill in FULL got back home in florida after a long trip checked my bank account and was charged an additional 170 bucks called the hotel and spoke to the manger she told me that someone had checked into the hotel from the same group of people that was with the cheer leading organization and they didn't pay for their room i told them that i had nothing to do with that persons reservations or room arrangement's which i did not and they told me they wont give me my money back until this other parent pays for their room i have filed a complaint with the bbb in Dallas and what do you know they are not a part of the bbb so i thought i would come here and get my money back this way by passing on the word to my fellow man i am going to take this as far as needed to get my money back they made an unauthorized charge to my debit card and refuse to give me my money back so if your looking for a hotel in the dallas area near the convention center you should look else where because this place is a gambit and the staff and manager are extremely rude i am thinking of calling the dallas police department to investigate these theifs so if your smart and dont want to deal with this stay anywhere other than the hyatt

Read full review of Hyatt and 2 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
R
R
Really?
San Diego, US
Send a message
Mar 17, 2011 5:41 am EDT

Brenda - Shouldn't you be busy monitoring all the conversations in which you are labeled a cyberbully? Then of course there is the #1 topic "Losers on this site". You are also quite popular and busy in that conversation.

Too funny...

R
R
Really?
San Diego, US
Send a message
Mar 11, 2011 1:01 am EST

Pissedoff - This one is easy. Just dispute with your bank. The hotel will need to verify the charge via your signed registration card. If what you said is true, you didn't sign for that room so you are not financially liable.

Complaining to the corporate office for a charge at a property will just get sent to the property. I would skip that step since it is just a waste of time.

Brenda - Save a few of the complaints on this board for the experts. :)

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.