Buick

Our car went in for what appeared to be a transmission problem. Your dealership told us we had a massive electrical failure $800.00 and when we got the bill they only replaced the coil and spark plugs, simple repair the car only had 56ooo miles. This should have not been needed they also did a fuel injection cleaning not needed. While the car was in the shop they called my wife and told of the bill and the massive electronic failure (as they stated). She then called me and I told her I would do some research on line to the problem. The dealership called her back and told her they needed a decision in 15 minute to repair the car she said do the repair (forced repair). After the repair she drove the car home and in the morning when she got up to go to work the car was all messed up, would not start, ticking, windshield wipers turning on randomly etc. Called the dealership to complain and ask for help and basically were told their words go [censored] yourself not our problem. put a new battery in it, and if you can get it here we will look at it. We put a new battery in it ($220.00 more) and spent 3 days making sure it was drivable, still don't know if its dependable. We have a multi point inspection that was done while it was in the shop and the battery checked out fine, If its the battery they killed it. Will never go there again our buy a Buick, terrible service manager and so far a terrible company. GAY Buick is not trustworthy or reputable.