Hollister reviews and complaints 1
View all 121 complaintsHollister - employee at cielo vista mall hollister, horrible customer service with alex
I recently placed an online order and chose to pick up in store at Cielo Vista Mall in El Paso, Texas. However, I haven't gone to pick up the order and I received an email saying that I had just picked up the order while I'm currently at home. I called the store where my order was held and I spoke to Alex on the phone, I asked her if and how my order had been picked up if I was here at home and haven't been to the mall in 2 weeks, she asked me to read my order number said the order had been picked up, I told her I haven't picked it up and asked her if they gave it out to someone else and she said I doubt that happened (when it clearly did) and she proceeded to tell me "well there's nothing we can do about it so talk to customer service" in a very rude tone. By far the worst experience I've had with a specific store and speaking on the phone with an employee.
Latest Hollister Reviews
Barrier backing the tape around it leaks bad when sleeping they are not working. Had this problem only a few times before now it is bad My order was canceled Cancelled order order cancellations I was discriminated against in a hollister store yesterdayGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!