Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Aldi 700 Alta Mere Drive, Fort Worth, TX, 76116, US
Aldi company logo
Aldi
reviews & complaints
Aldi company logo

Aldi

700 Alta Mere Drive, Fort Worth, TX, 76116, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
9:00 am - 9:00 pm
ComplaintsBoard
S
5:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aldi - customer service

I went into Aldi's at about 7pm 27 June 2011. I was checking out and the cashier would not let me see the prices that she was ringing up, she stated that she needs to watch the screen. I told her NO I was the one paying for them so I need to see the screen. Then I asked to Please DO NOT throw my food in the buggy, she continued on. I asked again DO NOT THROW my food, she continued. She finished ringing up and I told her she can re-ring it so I can watch the prices, instead of her. she closed out my sale pushed the biggy away and started checking out the next customer! She then called the manager, he came out and I told him what happened, he said that he would re-ring my food. I was watching her ring up the other customer and asked the manager why does she have to chunk the food in the buggy. He told me that she wasn't I told him that I m standing there watching and listening to the food drop in the buggy. Then he said that they have to ring up the customer fast. I told him that no he did not. He rang up my food and chunked it in the buggy. When he was through I told him to keep the sale and I was going to KROGER! I will NEVER go to Aldi's again. YOU SHOULD NOT HAVE TO PUT UP WITH SUCH SORRY SERVICE! There are too many stores wanting your money! BRING BACK GOOD CUSTOMER SERVICE!

Read full review of Aldi and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
B
B
BonnieJM
US
Mar 17, 2016 4:37 pm EDT

How about filling the container to the top, these containers get less and less every time we buy. The price stays the same, so should the amount.
I would like a coupon for a free container, since every one has been shorted. I buy the 1lb. 14 oz size. Thanks.

R
R
Reviewer62677
Jan 19, 2016 3:14 pm EST

Please see info@widi-go.co.uk and attachment. As I cannot find an e-mail for Aldi in the UK, am posting it as a warning. James G. Allison retired Welfare Rights Lawyer

View 0 more photos
N
N
Nina Kellner
Dallas, US
Feb 11, 2013 1:26 pm EST

I enjoyed the low prices but I bought a can of fruit salad and on the label it had a picture of cherries but there was not one cherry in the can. It was the brand of Sweet Harvest. It was good otherwise but I wanted a cherry or two.

ninak29@hotmail.com

Gravitytheseducer
Gravitytheseducer
Cambridge, CA
May 05, 2012 12:51 am EDT

Ugh the OP is such an annoying ###; Customer from hell! So self-absorbed and such feelings of entitlement. If you don't like the way your groceries are being handled, bag them and put them in your buggy yourself and stopped whining. Seems like the cashier should write a complaint about you and your ugly personality. LOL

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.