CarMax reviews and complaints 1
View all 345 complaintsCarMax - Trade in not paid off
I purchased a used suv from Car Max, Garland, TX on Jan 13, 2021 & traded in an suv with 4000.00 equity & a 2000.00 balance.
A month later I am still making payments to protect my credit on a car I no longer possess.
The credit union will force insurance soon.
Car Max business office is taking no steps to remedy situation. They could, at very least,
Stop pay on the check & wire the money to pay off car.
It has been over a month.
Joe Baker
Rowlett, TX
[protected]@yahoo.com
[protected]
Desired outcome: Pay off the car as in my contract
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