Dollar General reviews and complaints 2
View all 3846 complaintsDollar General - Employee at cash register
I own a charity company, went into one of you store 9/3/20 around 2:30 at 8105 antoine dr/w gulf bank houston tx 77088, to see if their was some construction paper . There wasn't any soo I proceeded out the store the clerk who was a young man with glasses stopped me and said are you STEALING I need to check your purse, I said excuse me did I hear your right and he said it again. I told him what type of question is that when you have your cameras right there to see everything and he said oh I was just kidding. I was soo upset, embarrassed, people looking at me and most of all he humiliated me in front of people. I have never stole or stolen anything in my life. One lady heard him and said that's not nice to say to customers, maybe this is why this store is pretty well empty cause of his attitude. I will never shop here again. He needs not to joke like that its not a joke too me, I felt soo out of place, omg!/Mrs Lovely Tucker email:[protected]@att.net
Dollar General - store manager behavior
I need a full investigation of an incident that happened today 12/30/2018 at store located at 8105 Antoine Dr Houston, TX. 77088. I went to the store for regular shopping at DG on Antoine as I'm a daily customer, and was met with a long line. When I finally got to the register a customer forgot an item and directed her son to go back and get soda. I gave her mine as the son had taken longer than the cashier did to ring it up, and was instructed to not help anyone or offer any of my product in the line. I was shocked, but continued with my purchase. The cashier began to ring my grocery and made fun of me for offering my soda to the customer before, and demanded I move for the elderly customer behind me. No value at the counter! After the purchase was complete, I was then accused of using a counterfeit bill. The money was looked into by 2 employees, and one said it was up to the other. The money machine showed a watermark as stated by the Hispanic employee. The employee then threatened to call the police on me, and demanded I leave the store. An elderly woman was the next person in Iine paid for the grocery, but not before I let GEO (the name on the tag); but I know she is the current store manager because I visit frequently, that I would call corporate and the GM of her district. I also let her know that she was accusing me of a federal offense, and robbing me of money taken from the ATM. I'm also an ex employee that left on good terms! The money was shown to the CTV camera, and SSN should be shown. Investigate this to the furthest extent.
An investigation would be a waste of time. Employees were only doing their job.
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