McDonald's reviews and complaints 1
View all 2876 complaintsMcDonald's - frappuccino
On 11/27/2019, I ordered a large mocha frappacino and paid for a large one, yet I got a medium. I didn't have time to go back through drive thru so I kept the receipt and the cup (with ticket attached). On 11/29, I brought it to the attention of the manager. I told her I should get a large frappe and only be charged for a medium. They took the receipt and the cup. They gave me a large frappe but still charged me for the large so it made no difference to the manager. In fact, they didn't even give me a receipt, but when I checked my bank account, they had charged me for a large. Yesterday, 12/2, I went to the same McDonald's and the girl shorted me a dime. I know that's not much, but it's the principle. POOR customer service. I go to McDonald's several times EVERY week so I am a regular customer. You don't treat your regular customers like that. I won't go to this particular McDonald's again. I doubt very seriously if anything will be done anyway.
Latest McDonald's Reviews
transaction. Curbside orders Customer service by employee and managers Mc Donald in Christiansted Vi St croix No productsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!