TRS Recovery Services reviews and complaints 3
View all 70 complaintsTRS Recovery Services - illegally collecting unowed debts?
On 3/10/13 I received a letter with ref#[protected] saying I owed $119. 76 ($94. 76 for a stop payment to amazon and $25. 00 nsf fee). I don't dispute that I did originally owe this, as a matter of fact I paid it (Proof attached) with a bill pay check on 2/28/13 ref#1050280 from cole bank (My bank account) for $119. 76, then I got more letters. I faxed proof of payments (Also attached) and information that it was paid yet you sent me a notice in march again saying I owe it. Now i'm filing a mn atty general complaint against trs recovery services for trying to collect unowed debts.
The complaint has been investigated and resolved to the customer’s satisfaction.
TRS Recovery Services - Fraud and scam
I had some transactions that accidentally did not go thru and TRS Recovery got involved. They tried to send them thru so often (I am on disability) that we had to close the old account and open a new one. How they got the New Account Number is beyond me, but I could not write checks anywhere except my bank.
On July 16th I called them and said what is the total amount that I owe you to clear this up once and for all my VP at the bank is issuing a cashier's check. I was told $463.51 and given the address to send the payment to. A week later the payment came back and I called and said what is going on this address says undeliverable. They give me another address and I say ok I want to Verify the amount is $463.51. She said hold on then comes back and tells me there are 4 Amazon transactions and 10 NSF fees for a total of $563.51. I tell the VP to cut a new check and give the new address.
On August 12, 2008 I call to see if all payments have been applied and was told that yes they had and that my account was in a positive status. Finally it is over... Not quite on August 16th I order a comforter from Amazon and use my Prepaid Credit Card not even a bank account and when I get to checkout it says my account is on hold. I email and ask why but get no response until 08/28/08 when I get an email to contact TRS Recovery. I call the 1-800- number and I am told I have 2- $30 NSF fee transactions outstanding. I know these were paid by the bank back in December and I emailed the VP to print me out a copy of them.
i have the same problem, , what do i do ?
How strange! I, too, am on disability. I purchased two items totallilng about $47. For some reason, the bank initially okayed by debit card, then refused payment. I was notified by TRS about the problem. I called them immediately upon receipt of their letter. I was asked for the check# that was returned. I told her that I had no check #, it was by debit card. She knew nothing about it, had no information about my owing either Amazon or TRS.
These 2 purchases were made in December of 2007 and January of 2008. I called Amazon customer service numerous times and was told that my account was in good standing. Meanwhile, TRS falsly ran through bank drafts, both numbered 9999, twice a month from April through July. The total charges I paid the bank was about $400. Amazon customer service promised to refund the money if I faxed them my bank statements so they could see the errors that had been made. I was promised that it would be resolved in July, then in August. I phoned Amazon just last week. No one knows where my bank statements are, I got a threatening letter from TRS that I'd better pay them their $25 if I knew what was good for me.
Then I got another email from Amazon, this time informing me that TRS said the hold on my account was now released.
Hmmm...I have made purchases each month since the initial purchases were made. The woman at customer service was so stupid she asked me if this had anything with a cell phone I attempted to purchase a couple weeks ago for one cent. AT&T turned me down for the payment plan, not Amazon. I was floored that she would take the numbers of the 2 orders from Dec & Jan, then ask if it involved an attempted purchase last week.
I will never purchase anything from Amazon again!
TRS Recovery Services - Harrassing phone calls
TRS keeps calling my house looking for my grandson that "used" to live with me. I have told them repeatedly that he does not live here and to not call again or I will file harrassment charges and the response I got to that was..."maam, we can call every 3 days". Does anyone have their website address? I would like to tell them what I think about them.
I am having the same problem w/ this number they call me twice a day morning n eve. I answer n no response back. It's harassing i wish they would stop calling me. I have no clue how they got my number but I just want this to stop n dont know how to get them to quit calling me cause they dont answer when i say hello.
DON'T GIVE THEM YOUR NOTHING! I would've never told them anything about my grandson or whover. I would've politely said wrong and to not callback! Don't sell out your family! No matter what!
TRS dba Clear Check
5251 WESTHEIMER
HOUSTON, TX 70056
[protected]
Better yet - go to www.FTC.gov and learn your rights and how to deal with them.
They will not go away unless you force them to and you need to know your rights. YOU CAN SUE THEM
They are laughing at you because they know that you do not know YOUR RIGHTS and they are going to continue to harrass you unless you are willing to do what needs to be done
Google it. However, the very best way for you to get them to stop is to simply give them your grandson's info. The calls will immediately stop.
Latest TRS Recovery Services Reviews
TRS I’d like the fees waived and I’d be happy to cover my balance with Amazon. Take this off my recorder and I would like a response. Amazon account still locked TSR Recovery fraudulent collection noticesGiving a Voice to Consumers
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Contacting your attorney general will not stop them from harassing you. You sent them proof that the alleged debt they claim you owe doesn't exist. Any respectable collection agency would have stopped they second they had proof in hand...Fax them a cease and desist letter and retain the proof that is was sent successfully. Here is a sample of a cease and desist letter you can use...
*******************************************
Your Name
Address
City, State Zip
Debt Collector’s Name
Address
City, State Zip
Re: Account Number
Dear Debt Collector:
Pursuant to my rights under federal debt collection laws, I am requesting that you cease and desist communication with me, as well as my family and friends, in relation to this and all other alleged debts you claim I owe.
You are hereby notified that if you do not comply with this request, I will immediately file a complaint with the Federal Trade Commission and the [your state here] Attorney General’s office. Civil and criminal claims will be pursued.
**********************************
By law they must stop, but doesn't mean they will stop harassing you, but does provide you with proof that you told them to stop. Once you've faxed them this letter, go to www.naca.net. This site is a listing of attorneys that specialize in ### debt collectors like this. Consult with one of these attorneys in your area if the harassment continues after faxing the ceas and desist letter.