Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Hygiene and COVID standards
You had a cook handling food without gloves. 2 mins prior to that she was talking on her personal cell phone while working the cash register again without gloves. Highly unprofessional.
I decided to take a video and record other employees wearing gloves and following protocol. I feel like this is gross and highly inappropriate for the year of COVID.
Desired outcome: Improved cleanliness
On 1/13/2021 I was working for door dash and I entered the Wendy's location in Houston TX
Address: 5000 Cypress Creek Parkway.
I observed and got on video an employee cooking and handling food with her hands without wearing gloves. That is a high COVID risk and neglect by the franchise and the restaurant. Personally that's just gross because before this I was waiting in line and she was walking around the kitchen talking on her personal cell phone again without gloves and then went straight to handling food.
It's hard to deny when it's caught on video.
Latest Wendy’s Reviews
Lost id wallet in Wendy's out of product Wrong food in order Disgusting food and wait Horrible customer service from the manager on down to cashier.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!