WoodSprings Suites reviews and complaints 1
View all 415 complaintsWoodSprings Suites - Room cleaning and guest services.
I have been staying at Willowbrook-Houston suits over 10 months. I have not received any maid service/room cleaning for two months, The management has been very unresponsive, unwilling to help and extremely rude especially desk rep Eric.. I even suggested to check out re-check-in, Eric tells me he wont aloow me back in. This is ridiculous.
Not only compensation I should be entitled I feel I deserve better respect and service.
I ask someone to look into for assistance.
Thank you
Desired outcome: Room cleaned regularly, compensation and polite service.
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