Burger King reviews and complaints 5
View all 4590 complaintsBurger King - Hamburger
As I was waiting on food, I saw 1 guy cooking my food, the whole restaurant smelled like weed, it took almost 25 minutes for 1 burger and a fries, I witnessed the general manager Ashley Traylor curse their only employee that was making food while the other employee walked around on his phone, Burger King Jasper is VERY unprofessional, and their General Manager is really RUDE, WILL NOT BE GOING BACK!
Burger King - Customer service
I pulled to the drive thru ordered and got a really sorry attitude from employee,! Slammed window on me, and walked away! This is not the first time this has happened; This is definitely a race issue, the employee had a definite attitude towards me for my skin color! I'm Caucasian! This is the last time I go there!; Get your employees under control, or you'll continue to lose business,
Burger King - Filthy
The workers are friendly and helpful. It's a shame they have to work in a dirty restaurant. The bathrooms were absolutely disgusting. The only toilet in a stall in the men's room was full and looked like it hadn't been cleaned in days. The women's restroom was dirty and the lower half of the wall buckled in like someone ran into the building with their car. Food was OK. Pay someone, other than the food servers, to come in a few times a day and clean. Are the owners from a 3rd world country and think this is acceptable? It's not fit for animals. Have a little pride in your investment!
Desired outcome: Clean and repair the facility so it's not so getto
Burger King - Service and quality of product
I had one horrible visits to jasper Texas Burger King, I went through the drive thru and the lady employee that took my order was extremely rude, she did not have any hospitality skills at all. After arriving at the window to get my order I ask the employee to speak to the manager and the same lady that took my order was the manager and the employee was even more rude than ever when I got to the window it’s sad that Burger King has to settle for so call employees such as this on top of this our food was horrible my gradughters nuggets were cold and stale so sad
Burger King - Food
So I order my food at drive thru in jasper tx, get it, get down the road and open hamburger... I have 2 stale bottom buns, not a top bun, 1 tiny piece of bacon, and a haphazard slice of cheese thrown on there, with the meat. I ordered the bacon cheeseburger. The last time I went thru there, I didn't get what I ordered, you'd think I'd learn my lesson, the fries were Luke warm and chewy. The hamburger is cold. Now I'm darn tired of spending my hard earned money and getting [censored] in return. What I'd like to do is go in there and shove it in the cooks face but unfortunately the law says I can't. I am so sick of this crap. I WILL NOT BE BACK.
Desired outcome: Keep a closer eye on your employees and what they're doing or not doing.
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