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CB Travel and Vacations Extended Stay America 19998 Park Row, Katy, TX, 77449, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

19998 Park Row, Katy, TX, 77449, US
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1 complaint
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Website
www.extendedstayamerica.com
Phone number
+1 (281) 578-9993
Category
Travel and Vacations

Extended Stay America reviews and complaints 1

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2:58 pm EST
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Extended Stay America - Filthy rooms… no satisfaction

I am paying for a room for a week at Intown suites Jersey Village 1-3125FM1960. The room was filthy the day the guest arrived and has not been cleaned properly since then. Housekeeping has an attitude and the manager seems to be incapable of taking care of the problem. I have asked that the supervisor compensate me for a night or two because of this nightmare and have not gotten any response from the manager.
I'd like to resolve this matter ASAP.

Rebecca Goodman
[protected]@gmail.com
[protected]
(November 13 through November 19)

Desired outcome: My deposit of $50 returned which was promised and another $100.00 taken off the bill

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