WoodSprings Suites

Stephanie who works from Desk seems to think she can go into anybody's room whenever she feels like it. We are extended guest who does not cause any problems and we pay on time every week, I have caught Stephanie coming out of my room and no reason to be in my room, when notes need to be placed on doors about repairs she tapes everyone else's on their door and enters my room and throws it on the floor. I have repeatedly told her she is violating our rights as guest here she does not care. last week me and some people from here were outside smoking a cig and placed them in my throw away cup instead of placing them on the ground< I came up to change to get ready to go somewhere and changed clothes and had emptied my pockets and had a cigarette in my pocket that I didn't want to throw on the ground and put it on night stand while changing, I picked up the cigarette and I guess the ashes from inside of it fell on to nightstand I walked over to the kitchen sick and was pouring out the liquid from the cup that had our cigs in it so I can throw the cigs away. well the ashes from it I did not get a chance to wash sink out as someone knocked on my door and I had walked out with them so they could take me to work. Stephanie was at end of hallway instead of asking me the question if maid cleaned my room she waited till I was on elevator and went to my room and went thru it. she then charged my room $250 even after she agreed my room did not smell like cigarettes have been smoked in there. she came outside where I was after I came back and said she was sorry don't be mad at her I asked what she just didn't ask me about it and why not ask about charging my room. she replied its their policy to see if maids have cleaned. so I said well if its your policy to check the room to see if they cleaned it should be your job to make them clean it when noticed they didn't. I gave her two days to follow her policy she mentioned and no maid has ever my room 10 months I have been here not once.. Friday she locked me from my room after the fact my room and the $250 charge was charged to my room. as me and my friend walked in she yells Laura you have to sign this I said I do not agree with that and did not authorize you to charge my card $250 extra she implied my husband did and that is false he authorized the room charge for the week. she then told me I had to have a card to get in I implied I have my cards and she laughs and said no your locked out till you sign this.. I was very upset especially since their was a man standing there watching and listening to her who was caught smoking weed in his room and could smell it down the hallway etc.. she did not charge this person $250 nor did she remove him from the premises which is in the policy for the hotel.. I did not smoke in my room it was something I was trying to avoid throwing on the ground and did not have a chance to clean up the little bit of wet ashes. I placed a do not disturb sign on my door while I was gone yesterday Thursday September 14 that note was removed off my door and once again she came into my room.. I want something done about this I have my rights to privacy and not worrying about her coming into my room going thru my things.. I have addressed it with her since she started working here and that does not stop her she says she can do whatever she wants and go into anybody's room when she feels like it. she has no respect for people on how she talks to anybody here or anybody trying to come in and get a room. I have always helped anybody here including her who need it.. I do not cause problems and they hardly even see me here because I work.. I would like my $250 back and would like something done about her going into my room whenever she feels like it.. I have contacted my attorney about this and would like it to be handled this way instead of another way thru courts,