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CB Fitness Centers and Gyms Gold's Gym 7431 Merton Minter, San Antonio, TX, 78229, US
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Gold's Gym
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Gold's Gym company logo

Gold's Gym

7431 Merton Minter, San Antonio, TX, 78229, US
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1 complaint
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Working hours
Mon
5:00 am - 11:00 pm
Tue
5:00 am - 11:00 pm
Wed
5:00 am - 11:00 pm
Thu
5:00 am - 11:00 pm
Fri
5:00 am - 11:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
B
7:47 pm EST
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Gold's Gym - Manager badgering member about talking to other members

While pulling into the parking lot, another member was blocking the way for other cars to enter. After I was able to park, I then walked up and told the other member to stop blocking the way and to leave if they plan on leaving. The member then complained and I was badgered by the manager and was told I am not allowed to talk to other members. I told the manager I am an adult and I am allowed to speak to whom ever I want. She then took it upon herself to hold my membership, that I was trying to upgrade, hostage and would not let me upgrade. I then told them to cancel my account and left and that I would not be treated in this manner.

I would appreciate something be done regarding this manager going on a power trip and using her status within the gym as leverage to bully members.

Claimed loss: Membership

Desired outcome: Refer to previous column

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