Party City reviews and complaints 1
View all 156 complaintsParty City - pet costume
A young lady asked me if I needed help I told her yes I have. 10lb puppy that needs a costume so she told me I recommended a M/L then it didn't fit so I called to the store see if I can exchange for a size S due to not fitting the costume. I still wanted to make the purchase but an exchange of size that was it and he said no it's our policy you can't exchange. It's very upsetting cus I'm giving my business my time to party city and they turn me down like that (final sale) I didn't spend less money on a expensive costume that my dog can't even use now. Be more considerate for pets party city!
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