Sherwin-Williams reviews and complaints 1
View all 108 complaintsSherwin-Williams - poor customer service by store manager
On 10/8/15 went to store and wanted to buy 1 gallon of promar 200 white paint for kichen cab's. I went over that just wanted 1 gallon today and would need approximately six to eight gallons in the next few weeks. I have shopped this store for 12 to 15 years and am a paint contractor. I have always gotten the contractor price until today. The store manager Cindy Tamayo told me I would pay full retail. I asked her if there was a tax id number she needed. She stated no. First, the reason for no discount was due to not in her register as me being a contractor. I went over that I had just purchased 10 gallons of paint apporx 2-3 months ago and that I had received contractor price. She then stated that I did not buy enough paint from her store and that she would not give me the contractor price that I was to pay full cost of 70.99. I went over that i was going to be painting 2 other homes next month. I was forced to go elsewhere for the paint.
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The horrible service and blatant disrespect I received on 7-19-2024. Replacement paint Super paint incredible white Truck Driver : Illinois License Plate - 576 225 ST Super paint, paint and primerGiving a Voice to Consumers
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