Discount Tire

We have been given our business to Discount Tire since the 90's with dozens of tire purchases and life time rotation/balances on multiple cars. Service then and into the 2000's was good but something took a turn the past dozen or so years. When brining my cars into for tire rotations or balances (which I've already paid) they always have reasons to not do or telling me to tires need to be replace. The latest experience was at store on 7620 Highway 90a Sugar Land, TX 77478.

1. New set of tires purchased in September 2018 on a 2007 Camry odometer ~143,000. Didn't notice at time of purchase but the invoice mileage conveniently listed as "unknown" but everything else is on the invoice but I knew the mileage because in late 2017 when I purchased a set of tires for my truck, they accidently put the invoice under the Camry folder and mileage at the time was ~142,000 miles.

2. February 2021 brought car in for 1st rotation and balance odometer ~148,000 miles (note car has not driven much).

3. September 2023 Odometer only 152,600. Brought in car for 2nd tire rotation and balance but was told the won't do it because 3 of 4 tires needed to be replaced. Less than 10k miles put on the since tire was purchased.

4. They of course offered to replace 3 with warranty credit and the 4th a full cost.

5. They pull up the system and the mileage on my Camry showed 40,000 miles (110K miles conveniently disappeared)

I question why would anyone replace only 3 tires with a fourth used tire? How did only 3 tire needed to be replaced but not the fourth and driven only 10k miles from the time of purchased?

Needless to say this was the last time I want to deal with this company. So I will take my elsewhere going forward.