Olive Garden reviews and complaints 1
View all 1106 complaintsOlive Garden - service from front desk and manage
I had a call ahead for 7 at the Olive Garden Weslaco Texas. When my got to the location I went up to the front and explain that I had a call ahead. Unfortunately, they did not put my name down they forgot to. So my party had to wait 45 minutes, even though they said 30 minutes. When 45 minutes hit we asked when we were going to be sorted because everyone who was coming was getting seated first. They weren't going to sit until my husband and mother in law confronted them about what we have seen. They were making excuses and stories that didn't make any sense. My husband raised his voice and was furious. They sat my party down and the manager Sandra came to our table loudly and said so who was the one yelling to my front people. Everyone was looking at us, and my husband told her that he did. Then she was just being so ugly and unprofessional. I have never been to a restraunt that was that bad. My party just wanted to celebrate a birthday and cancer free congratulations. It was just so horrible that this happened to us and I am hoping you will fix the problem and hire professional employees. THEY RUINED OUR NIGHT. I will no longer be going to the Olive Garden in Weslaco Texas.
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