Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Travel and Vacations Kampgrounds Of America [KOA] 12480 Mountain Valley Rd, Broadway, VA, 22815, US
Kampgrounds Of America [KOA] company logo
Kampgrounds Of America [KOA]
reviews & complaints
Kampgrounds Of America [KOA] company logo

Kampgrounds Of America [KOA]

12480 Mountain Valley Rd, Broadway, VA, 22815, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
koa.com
Phone number
+1 (540) 896-8929
Category
Travel and Vacations

Kampgrounds Of America [KOA] reviews and complaints 1

View all 127 complaints
ComplaintsBoard
C
9:40 pm EDT

Kampgrounds Of America [KOA] - early check in fee

My husband and I drove 16 hours straight through to The KOA. We arrived a few hours early. Our site was open and the campground less than half full.
When we went to check in they first told us we had no reservation. I had to pull it up on my phone to show that we did. Then they charged us extra but did not tell me. When I realized it I showed her the original reservation and asked why the extra charge. They said it was because we were checking in early. I said why didn't you tell me that? I got a halfhearted sorry and nothing else.
This is not good business practice. Just tell people if you're gonna charge them for every little thing. But to just charge and not say anything shows lack of care or deceit.

Read full review of Kampgrounds Of America [KOA]
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.