Olive Garden reviews and complaints 1
View all 1106 complaintsOlive Garden - behavior, service, food-terrible experience
August 23, 2019, Check # 52985 Table 114 Total amount of the bill $ 93.92
We were celebrating with my husbands mother's Mothers Day, ( I know it's late) but she kept insisting that she loved Olive Garden, so we set up this day to take her. We entered the restaurant and told them we would like a booth, she pointed in the bar area and said is this ok, we said yes and she wanted us to sit in the middle area, well my husband is a large man and we said oh can sit at the next one where there is more room, and she made a huffing sound and said well I guess but I don't have a waitress for this table, we said its only one table down.
That shouldn't have happened and was very unnecessary for her to speak to us like that. Not 5 mins later did they sit someone down in the booth she wanted to give us, idk understand what the difference was.
Next came the waitress, Jasmyn J, she was ok, didn't check on as often as she should have, my husband drinks a lot of tea and soda and there were several times he didn't have a drink to drink. They didn't make him happy.
We were not very impressed with the food to say the least, usually Olive Garden is my favorite place too, that's why we used my 2 $ 25 gift cards with our bill, but that was a waste of my gifts since the food made us sick.
The salad was ok, not enough dressing on it and the lettuce was brown and wilted.
The bread is always awesome but not this time, it had to much garlic salt on it.
We ordered an appetizer but it didn't come till after our dinner entrées came. That and the desserts was the only thing we really liked.
My mother-in-laws entrée was bland and didn't have enough sauce on it, barely worth taking the leftovers home to eat let alone buying another portion for $ 5 to again later. No Thank you.
My husband's meal was dry, chicken was cooked to much, no taste.
I don't eat meat but I do eat seafood, so I got the shrimp scampi, hardly had any sauce on it, it was so dry, I didn't want to take any of it home. The asparagus in it was hard (was it even cooked) I didn't see any of the good top pieces and there were only maybe 7 1/2 cut pieces to begin with.
I have to say I was very excited when we were getting ready to go to eat, but I gotta tell ya, its the worst dinner I have had there, and the cleanliness of the bathroom really sent me over the edge and decided we were never going there again.
As soon as we got home, I got sick and everything I just put in my mouth came out.
I may consider trying another restaurant in Richmond, but I'd have to research the reviews first.
I think we deserve to get a refund for the entire bill.
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