Ooma reviews and complaints 1
View all 45 complaintsOoma - Scam or cheating
Several years ago, I bought an Ooma hub, due to this advertise " ...Kiss your phone bill and say good bye, never a fee again, ..." After about two years in use they charged my credits card $4.75 / mo. for server fees and taxes. I refuse to pay, and my phone was turned off. I complained and was answered " We reserved our right to change.." Is that another way to say " We reserve our right to cheat you as we want ? " A contract is a contract. It should be kept and no one can say we reserve our right not to keep. Very disappointed to pay 4 times the cost of a magic jack just to be cheated that way ! !
The complaint has been investigated and resolved to the customer’s satisfaction.
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These are government use fees. Ooma is required by law to collect these fees and send to local municipalities and federal government. You'll see these same fees on any phone service, cable, etc. If you don't like this, then vote for a smaller government. It's your government that is "scamming" you, not Ooma. Get off your lazyboy and make your voice heard.