Fitness 19 reviews and complaints 1
View all 227 complaintsFitness 19 - refund
I purchased 12 personal training sessions for $480.00 with trainer Linda Woodman. After 6 sessions, I was informed that the gym was closing. I was not given a date of closing. Ms Woodman is refusing to train me. I have tried to get the manager to refund $240.00 to me for the 6 remaining sessions. I call the manager but she doesn't answer the phone. I cannot leave her a voice mail message because her mailbox is full. I have stopped by to see her but she isn't there. I have faxed her letters but she will not call me. Since Fitness 19 employee is refusing to train me, I want refunded for the remaining 6 sessions.
The complaint has been investigated and resolved to the customer’s satisfaction.
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