Candlewood Suites reviews and complaints 1
View all 49 complaintsCandlewood Suites - Housekeeping
Unprofessional no resolutions. You have to take your dirty laundry to housekeeping for them to replace, what they give you is mostly dirty. Housekeeping service is awful and they are also sneaky and steal from guest especially the Housekeeping supervisor who creepily lurks. If you have an issue the owner Janet at the Norfolk location won't respond. Better off filing a complaint with BBB.
Desired outcome: Service and accommodate your guest and stop letting housekeeping run the show.
Latest Candlewood Suites Reviews
Charged for a room I did not stay in No refund for cancelled stay Unclean and unhelpful Being charged 5 days before I arrived at my stay Overall condition and customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!