Menu
For Business Write a review File a complaint
CB Vehicle Rental and Leasing Economy Rent a Car 4204 W Broad St., Richmond, VA, 23230, US
Economy Rent a Car company logo
Economy Rent a Car
reviews & complaints
Economy Rent a Car company logo

Economy Rent a Car

4204 W Broad St., Richmond, VA, 23230, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 4:00 pm
Sun
9:00 am - 4:00 pm
ComplaintsBoard
E
8:13 am EDT

Economy Rent a Car - debit card being charged

I, Eugene R. Shelton made reservations for pick-up on Friday June 16, 2017. Upon at Richmond Int. airport I proceeded to the Dollar rental car counter. After presenting confirmation number, we presented a debit card. The counter person informed us that without a credit card the transaction could not be completed. They could not except a debit card. On June 19, 2017 account was debited $549.42. Why was this money taken out of my account when we did not use your vehicle? I need the funds credited back into my account.

Read full review of Economy Rent a Car and 1 comment
Hide full review
1 comment
Add a comment
E
E
Economy Car Rentals
Jun 24, 2017 3:50 am EDT

Dear Mr Shelton,

Thank you for your feedback.
Could you please advise your voucher number?
Thank you for your response.

Kind regards,
EconomyCarRentals.com

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.