Rite Aid reviews and complaints 1
View all 478 complaintsRite Aid - Unethical behavior, rude to customers, employee talking "down" to a customer & etc.
I am wishing to make a complaint against two employees at your rite-aid store in Suffolk, VA. 23434. I was in the store at 515 n. Main street last weekend and I received really bad attitudes from two employees. The first one that got really hateful with me was ms. Betsie or her name is something like that. Just to let you know, I have talked about this to one or two of the store managers. Anyway, I was walking back towards the restroom and had a cake in my hand, when that woman looked at me and said, "you're not supposed to take anything back to the restroom with you". So I said, I'm sorry and I laid it down on a box by the door and started back towards the restroom when I heard her talking again. This time, she sounded really sarcastic when she said to me, "I don't care how, you lay it down"! So, when I got done in the restroom, I came out, picked up my cake and I walked over to her, the same woman who was or I believed to be starting to give me a hard time for no apparent reason. I walked up to her and I said, "you've got something against me, don't you"? She replied and said, "yes, but that's not my point, you can't take things back there". I turned and walked off. Well, it may have been about the same time or maybe later when I came back into the store. I'm up front and nobody is at the cash register and the same lady, came up to the line, where I was standing and she was talking to some, man. Ok, nobody was going t check me out soon, that woman then, was talking or started talking to a man or a customer & that's when I just turned around towards them but, I never spoke a word to them. She looked at me and under her breath she said to me, "ant nobody talking to you"! OMG, I've never been treated this way in my life. Then there was a time (the night before she went off on me like that) her friend or co-worker yelled at me for reading one of the magazines up front. She said, "you can't be reading them magazines like that. I said, excuse me, but do you own this store? She replied,"yes"and I said yeah, I own the store too and I just laughed. I turned to her and I said, I get it, your prejudice, aren't you? She never, ever responded a yes or no. I told her that I knew she didn't like me because I'm white, and she just stared at me with a cold, hard stare. Yes, her and her friend started calling me names under their breath, and I don't even feel like going in there anymore. I used to go in there, but not anymore. BTW, her friend asked me when we were talking about she said I couldn't look at the magazines, she asked me," do you look at everything you buy"? I said, I usually do because I don't want to bring home a wagon instead of a vehicle.
These two women, I think the other woman's' name is ms. Claudette, or something like that, are just so against white people so badly that it hurts.
Please feel free to call me at: [protected]
Desired outcome: THEY NEED TO LEARN MANNERS, FIRST OF ALL
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