Denny's reviews and complaints 1
View all 240 complaintsDenny's - remodelling didn't fix bad food/service
Denny's on Va. Beach Blvd was just remodeled, but it hasn't changed the way is operated before the face-lift. The place is always super cold and the staff says they cannot change the thermostat. The food seems to take forever to be cooked, then it's cold when served. Thirty minutes for two hamburgers is crazy, and then they don't get the order right. Why doesn't the server check the order for accuracy before he/she serves it ? Order a burger without onions, then when it comes with onions the server just removes them. To someone with an onion allergy, that doesn't work ! We'll not go back there in a hurry.
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The service was horrible. The waitress let our food sit on the counter for 5 minutes and get cold before she brought it to us. I was very disappointed. She didn't even bring silverware until we asked her for it. I do not recomend this Denny's.