Long & Foster Real Estate

After 3 years of renting with maintaining and keeping the condo cleaned, we were treated like [censored] during our last 2 month(Apr-May 2019) of our lease. While still living in the condo with my family, a realtor from long and foster came to our condo and informed us that future tenants will be looking at the place accompanied by other realtors. My wife and I didn't like the idea of other people going in our condo, especially while we are not home. After about 2 weeks of other people going in our condo, we decided to just move out on the first weekend of May 2019 to our new house even though we are still responsible for the condo until the end of May 2019. During the many visits from other realtors and their clients, I've been noticing that they are leaving my lights on, doors unlock, blinds left up and open, and in two instances, broke some of our blinds. I've informed (sent pictures via email) this issue to the property management every time it happened to make sure they know what other realtors and their clients are doing and have received replies that they will talk to the realtors about this issue yet nothing was changed as others still doing the same thing. After the final inspection of the condo, May 31 - 1 Jun, I was informed that I am being charge with broken blinds, cobwebs on some rooms (I had this condo professionally cleaned from a list of vendors they've provided me to use). They are overcharging us almost $700+ for two regular broken blinds that we did not replaced. I've been in contact with them and trying to resolve this issue since the beginning of Jun 2019 so that I can get my full refund of our security deposit, however, after so many back and forth emails, I've finally had it and ask to get their corporate contact info and rather deal with someone higher ups. After about a week and half of trying to get the contact info, I finally got an email address. I emailed the corporate twice and received no response, last night I tried to email again threatening them that if I don't get any answer or response from anyone I will have no choice but to take this issue to the next level and get my lawyer involve. Surprisingly, one of the property management replied and apologized for any miscommunication and that my security deposit refund check was just processed yesterday (6/25/19). But I am still not happy as I believe they will only refund us what is left from the $700+ they are charging us. They never told me the amount but just stated our security deposit was processed.