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Etihad Airways - my son minor missing from final destination flight and his baggage not checked in to final destination only half way
I am Father of Maher Modak and he is minor and missing from flight from New York to Seattle Flight. he checked in from LAHORE Pakistan to Seattle his baggage not check in to the final destination only until JFK and now no one wants to take responsibility his seating in airport I am try to track down but his phone not working his missing his both check in baggage and Etihad or American Airline providing any services I have 5 time to Etihad airline and request for help they have refuse they said we are not responsible. I wan to find son and his luggage and all expenses until he reach to Seattle. American Airline said there is no flight next 3 days,
the Booking Number: OOOGPQ
My contact umber [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Please ask your son to send an email to baggageclaims@etihad.ae with his baggage report number (PIR) and our Baggage Team will be able to assist further.
Thank you. *Rose
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