Wave Broadband reviews and complaints 1
View all 33 complaintsWave Broadband - Data allotments
Wave charged me an extra $15 on my bill Sept 26, 2020 as an overcharge for using more data than planned/allocated for the month. Not only is $15 excessive for the amount of usage, Wave does NOT ask to authorize the charge for more allocation. Nor does Wave provide adequate tools to warn/monitor data allotment usage. This is simply NOT fair and an abuse of monopolistic power.
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I've made 16 calls today trying to contact customer service and the call keeps getting dropped. 1 Gig network Returned equipment and they still charged me for the equipment Technician service Upload SpeedGiving a Voice to Consumers
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