Aaron's reviews and complaints 1
View all 672 complaintsAaron's - put chip in computer didnt tell me
been renting from aarons for many years took my laptop to be fixed i got it back from aaron s like 3 weeks later then had made a payment arrangement with an employee they didnt tell the other employee next thing you know they had disconnected my computer from there store without telling me they had put a chip in there without my knowledge so anytime they feel like it they just turn my computer off so i cant use it mind you been paying on this used computer winch seems like forever dont rent from aarons got to be something illegal about it makes me think they can see everything on there as well if they have so, much control over it
ya thats what happened to me and no they dont tell you that when you rent to own from them scandalous
i am sure you work for aarons or some other rent to own rip off store and no once again they did not tell me about it i am being truthful in my statements and who are you to say any different so i will stand by my comment and i have some more things i can comment about that they did that was even worse then that
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managers harrsment
Tonight I have been having problems with my computer. Couldn't get online. Well after doing the logical things of checking my cables and Internet connections for the wireless mind you I am 5 days late and was in the middle of paying bills. Well I kept getting error no Internet connection. When I did the diagnosis it came up with DNs server was not found. Well, looked and looked. So I checked the adaptr which was receiving and sending signal just fine on my computer. So I tried doing a run of my norton and my computer.started locking up on me well guess what my computer was hacked by Aaron's and they removed pertinent stuff so I could not get on the Internet. I found logs where they have been accessing my computer since I got it. I am A ROYALLY PISSED CUSTOMER. WHEN ALL THIS HAPPENED TONIGHT I HAD ALL OF MY BANKING ACCOUNTS UP, credit cards, and others and my budget so I could pay bills which Aaron's was one of them. ROYALLY ROYALLY PISSED
Springfield mass Boston rd very rude asst manager Jim don't know his last name don't care for it .not professional he needs to have respect for customers I will not rent here again very upset general manager very nice worked with us no problems at all very pleasant will work with pat again on the order of not having Jim the asst manager working there if he resides working there I will go somewhere else.not a happy customer at all
If you don't like their policies, then don't do business with them. Take your $ and go buy a computer at Wal-Mart
I am aware of the program you are referencing which they tell all there customers about. Aarons will not shut down the computer unless there is no contact from the customer within 10 days of the payment being due. And that's after they have made several attempts in reaching you. Please be truthful when making your comments. And even though 12 months may seem like a long time, it still beats the competition's shortest term of 18 months (that's 50% longer!)