UPS

SHIPPERS BEWARE: I was given a quote for my peloton bike in the store while looking at Peloton‘s website. I brought my bike into the store to have it shipped, and all of the employees were confused about shipping a bike. They called their manager who is on his way in I was told to leave my bike and some China to be packaged and then they would call me to make a payment over the phone to have the item shipped. I was assured that my items would be kept safe and would be shipped no problem. I received a call from the manager later informing me that the price to ship my bike was going to be almost 4 times the amount of the quote that he had given me because he had made an error and dimensions after packaging. I requested multiple times to have the item shipped at the quote that was given to me prior to bringing in the bike. The store has declined this as well as avoided communications with me and threatened to donate my items. I was told because there is no contract. They are not obligated to ship at the quote that they gave me nor are they guaranteeing the safety of my items that total around $5000 altogether, I am in the middle of an out-of-state move, and it is very unsettling to have them in possession of my items, not knowing if they will be shipped to me or kept safe or donated at their whim. UPS corporate has informed me that they cannot enforce the store to follow through with shipping at the “I was given or offered any help in protecting my items from their carelessness. I am about a week into this nightmare and have tried calling the store multiple times today to no avail. It seems that they are avoiding my phone calls as I am trying to make payment to have them shipped, I received an email this afternoon telling me that I must write up a contract myself and have it notarized in order to pay for my items to be shipped. The last time I was in the store I was told I would be called to make a payment over the phone. The situation just keeps getting worse and I feel completely helpless as corporate, UPS says they are powerless and my request to have the store owner call me have been ignored