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Allstate Insurance - Homeowners insurance
My father was diagnosed with cancer last fall so I had to leave town on short notice. During the COVID crisis, we were not able to get the treatments and surgery until October of this year. I am back at home, but while I was away, they inspected my property and determined that they would cancel my insurance because there were weeds in my yard and needles on my roof. I was told that there is less than 5 years of life left in my roof.
It is apparent that the inspector did not actually inspect the roof as it is less than 5 years old. I've supplied documents showing that the roof is brand new. This was not sufficient. A recent wind storm broke the top off of a tree near by. It took out my deck. I filed a claim with Allstate. The inspector came today and looked at the deck and my roof. He told me the roof has 40-60 years of life left in it. His report will be filed with Allstate as well. They have records showing my roof is in good shape, but they still want to cancel me.
This is a predatory insurance practice, and I could wind up being homeless over this irresponsible and predatory behavior. I've provided documents showing it is a new roof with a life time warranty, that the old roof was installed, 86 sheets of roof decking installed and lifetime shingles installed
on 9/13/2016.
The second inspector they sent for my deck claim said the roof was in good shape, and he mentioned that he had been seeing a lot of this with Allstate. This sort of predatory behavior is particularly odious during the Corona Crisis. Practices like this that put people out of their homes.
Desired outcome: Do not cancel my insurance or raise my rates based on false information. Discipline the dishonest inspector. Make this good some how
Update: Sunil Jain cancelled all of my insurance policies on the very last day of my home owners coverage, stating that he did not need to do business with the likes of me. To be clear, I've had a good relationship with Allstate for over 30 years. The people I dealt with for the claim on my deck were what I had become accustomed to with Allstate. They were professional, courteous and competent. Exactly the opposite of what I encountered with the Sunil Jain agency. This has been my worst insurance experience ever. What an embarrassment for Allstate and insurance in general. These are not the kind of people you would want to depend on when you need competency and honesty in an emergency.
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