Extended Stay America reviews and complaints 1
View all 272 complaintsExtended Stay America - management
On 2/1/2019, I checked into this hotel and the man at the front desk who claimed to be the manager (no name badge), was extremely rude and insulted me. He said he was working double shift. Not my problem. I finally asked, how can he treat his customers like that?
Anyway, about a week later he attempted to enter my room. He did not knock, he did not call out. My safety lock was on, so he only got to open the door so far. I confronted him and he said, " Oh I must be on the wrong floor), my room was at ground level. He then started staring at my breasts, I had my pajamas on. I shut the door.
During my stay from 2/1-2/15, the people who reside there full time had their tv on loud till 2 am and screamed and shouted as had their toddler up late as well.
I was scheduled to stay till March 2nd, but the lack of sleep and how the so called manager looked at me when he tried to get in my room, made me feel very afraid.
When I checked out on 2/15, he was at the office and when he saw me, he immediately left the front office to the back.
I have never experienced anythig like this. I am thinking of to getting in touch with an attorney.
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