Extended Stay America reviews and complaints 1
View all 272 complaintsExtended Stay America - overnight stay dec 30 2019
Booked Extended Stay on Old Sauk in Middleton WI through Priceline Dec 30 2019. Room had old nasty pizza left in microwave, dirty comb hidden in the sheets, dirty washcloth hanging on shower curtain. Manager (Michael Doty) was a HUGE jerk - wouldn't resolve issue. Priceline would not back me up or issue refund/credit yet I was booked into a room that was clearly not cleaned but made to look like it was. The customer care rep said it was not their problem. So I'm not going to be staying there anymore. Not worth it to save a dollar. And I will follow up with the Health Dept since there was food and hair left.
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