David's Bridal

I will NEVER again patronize one of these stores. I was absolutely disgusted with the lack of attention and terrible customer service I received today. After spending almost an hour trying on dresses, I brought my selection to the counter to order a specific color and size, as it was not on the rack, and I was informed that there were none in stock because it was a clearance dress. Mind you, there was absolutely no indication on the dress itself or on the rack that this dress was a clearance dress, otherwise I would not have gotten my heart set on special ordering it. I was then informed that another store might have it in stock, but that I would have to contact them MYSELF because neither of the women behind the counter were willing to do it for me, and I would also have to pay an additional fee to have it shipped. In the middle of discussing the matter with the woman at the register, she turned to the next customer in line and began her transaction. I was considering using this company in the future, but if my business is unappreciated in their stores, I will gladly take it elsewhere, and I will tell this story to anyone else who is considering shopping at David's Bridal.

After I found the dress of my dreams, had it altered to fit me I went to pick it up at the store, only to find over 27 snags in the overlayer of chiffon. They reordered me 2 additional dresses, and both came in worse. With exactly 6 weeks until my wedding day, I had to start all over again, and they had to refund me almost $1200.00. Eva's Bridal in Oak Creek WI. Was a lifesaver though! I had my perfect dress in 4 weeks! I have told everyone I know to never go there again! Good luck!

Rude Rude Rude...that's all I can say. I was prepared to purchase 3 bridesmaid dresses, and a $700 bridal gown that day, and one of the ladies there told me I could not try on my dress again because they were too busy and short handed. I did have an appt, plus my consultant left me 5 min into my appt to leave to go to another job! Now I'm starting over from square 1 again and now have to find somewhere else to get the color of bridesmaid dresses because I had already made dicissions based off that color! Never again they lost my business plus anyone else that asks me about David's Bridal!

So this was last year February (2017), I was going to be getting married the following October. I like to think that I was very on top of things, not procrastinating etc.. I had purchased my wedding dress that February (8 months AHEAD!) I was working with a lady named Erika. She was absolutely wonderful, great service and she just had an eye for what should go with your dress to complete it, she helped me put together my dress, veil, accessories etc.

Unfortunately I never got her again, I don't know what happened, I had scheduled all my fittings with her but when I got there, they were not actually with her, no one would give me an explanation as to why. Anyways the problem was not with my dress at all, but somehow when my bridesmaids went in to get fitted they all had someone who did not speak very good english. And 3 out of 4 of my bridemaids dressed were altered WRONG! One had pen mark all over it, one came back with the right name... WRONG DRESS! The other was my little sisters, she is 15 years old, very active in Gymnastics, Dance and Running... She is supper slender and tall, went in had her fitting, about a week and a half later they had her come in after the dress had got altered to try it on, it was about 2" too much taken in... They had the audacity to tell ME and my mother that it was not the alter, my sister had somehow within a week and a half gained 2" around the waist, rib cage and hips! Are you fricken kidding me!

Needless to say, they fixed ALL of the dresses... No Charge... The only reason that the 4th one did not et messed up is because she did not need anything done to it at all. LUCKILY! And I will never recommend that place to anyone, not even if they were desperate! I am afraid to even have my dress preserved there!

I just wanted to put it out there that David's Bridal WILL sell your phone number if you give it to them.

I recently purchased my wedding gown at a David's Bridal and since that day have been receiving non-stop calls on my unlisted telephone number about bridal things - they are all scams. I asked two of the callers where they got my number from and both said David's Bridal.

I believe it since the calls did not start coming until after the gown was purchased.

I love David's but I want to forewarn people - do not give your phone number if you do not want to be bothered!

@Kim: I don't know where you got the information that if you buy a gown off the rack, or "as is" they won't alter it. They have in-store alterations. They alter all of their clothing. They just can't alter anyone else's clothing.

When you register, you are essentially saying that you do want to be contacted by their vendors. all you have to do is call the DB you registered at, and ask to be taken off of their call list.

They do not sell your number, but they do give it to their vendors. There is writing at the bottom of the registration form saying this, and you could have checked it to not be contacted.

when you enter online they call you once thenyou ask then a question and they will anwser the question. The only problem was that David's Bridal would keep calling me and I would tell them my mom is making my wedding dress and they would keep up for so many day and my soon to be husband to them that I could not take it no more that we broke up so they final stop calling.

David's Bridal is the worst place I've ever dealt with! I didn't want to use them, but then I just walked in and found a perfect dress off the rack. I know it is "as is" and that means they won't alter it. However, the girl told me that they will press it and to do it before I get it altered anywhere. I took it today to drop it off and the girl said, "we can't do that" and proceeded to read the tag to me, like I was uneducated. Also, when we got the maid of honor's dress, we had no helpful assistance and it was as if we were a "bother". Then, when we went to get the other bridesmaid dresses, we were told it had been discontinued. They said that my MoH could return hers and order the other one, but she would have to pay the higher price as well. When my mother went and looked, she received no assistance or friendliness. I will never recommend them for anyone.

David Bridal shop has no consideration for their products after purchase, they stuff the dressess in bags
that are 10 times too small, this makes wrinkles that
won't steam or iron out. How can a store that is so well know be so stupid. I alter dresses for 1/10 the price of DB and have to deal with the wrinkles. Can't these stores purchase bags that fit the garments they sell? I'm sure they exsist, as much as you pay for the gowns in the first place, this should include a decient bag to transport the garment. If not at least offer a bag for sale to the customer.