McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - Filet-O-Fish
I ordered a filet of fish. I paid at the "pay" window. By the time I got to the delivery window (20 seconds later) my fish was ready and delivered to me. Obviously my fish was not made when I ordered it - AND IT TASTED LIKE IT. It was not good. It had shriveled up and gotten "drier" from having been in some "warmer oven" or whatever. When I order a sandwich I want it made when I order it, not yesterday. Yes, I am exaggerating on the yesterday, but it tasted like yesterday. I understand the business practice of having "food" ready for people in a hurry, food that ends up tasting like day old fish. But, at least give people the choice and ask - "Would you like to wait for a fresh one made now or would you prefer a mystery fish sandwich ... made whenever @?*%. I am very realistic and I know my feedback is not going to sway McDonald's practices, but I feel better because I reached out and told you of my displeasure. And I will add that my future fish purchases will be at Arby's - where I know it is prepared when I order it. Thanks for hearing me out. I am very disappointed with Mc Donald's. Does McDonald's think people are stupid? I don't know. But my guess is they do think they are. And, maybe some are fooled, but I am not. Bun warmer fish are not for me. Again, thank you.
Claimed loss: $0
Desired outcome: For McDonald's to ask - "Would you like to wait for a fish made FRESH or are you OK with leftover lunch lunch fish"?
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