McDonald's

Hello, it is very unusual for me to complain. I enjoy praising employees within companies that do the right thing. I was always told to do what my CEO would do in a bad situation and 9 out of ten times it works well.

I was in Charleston WV today for a Dr. appt and stopped at Loews, Staples and then decided to stop my MacDonald's in Kanawha City WV. I ordered 20 nuggets, a double cheeseburger and a drink. I was asked what sauces I wanted and indicated I would like 4 Sweet and sour and 4 Honey Mustard. I was cut short by being told that I only get 3 and each additional is 0.27. but I was given one additional (wow) I was in disbelief at first but the employee told me this in a negative way which then made me angry. I concealed my anger and paid then proceed to the window to pick up my food. I again inquired about only getting 3/4 sauces with my nuggets explaining the the sauce container was only good for 2-3 nuggets. She did apologize (new employee) but I was still upset over the situation. Honestly how can 3 sauce packets be enough for 20 nuggets. Would have the few additional broke their food costs. Ths is a sad story after all MacDonald's is the largest food chain in the world, how could the request for a few additional sauce packets cause the employee emotion I received just for asking. Thank you for reading and I honestly am not an individual that complains about just anything. 3 sauce packets is truly a crazy policy for a 20 nugget purchase. When in fact I never had this issue before at any other store until today. My purchase was made at approx 6:00pm EDT at the McDonald's located in Kanawha city WV. The address is6414 Maccorkle Ave Se Charleston, WV [protected] Open 24 hrs This is a company owned store and not a franchise. Their is no transaction number but the receipt has KVS order 20 KS#13 Sep 09'15 (Wed) 18.19, store # 11645 take out total 8.65. In addition the receipt wants me to tell them about my visit and If I do I can receive a free small smoothie? No sauce for a purchase but a free item if I respond. Thanks again for reading. Fred