Vacation Quest Global Connections The Southern Journeys review: No properties available

I have been a member since 1998. When I first started using my vacation weeks I dealt with TAN (Travel Advantage Network) and then with Plan With TAN. I was able to book vacations and get properties to take my family on vacation in the summertime. Since I've had to deal with Vacation Quest it has been an absolute nightmare. I paid thousands of dollars to purchase vacation weeks like everyone else on this complaint board, to be able to take my family on vacation and it's been nearly impossible to get a property. I absolutely dread every time I have to submit a vacation request because the story is always the same, the unit I request is never available. It is an absolute hassle, and very stressful to book anything. I've been paying a yearly membership fee for 25 years to have access to these properties and apparently, they are never available.

I have had problems time and time again, where I have been in units where they had broken tiles in the bathroom, the air conditioning was not working, bugs inside the unit, etc. I have emails, pictures, and video to prove this. On Sep. 23rd, 2021, I submitted 2 requests for two units for the North Carolina coast and on March 18th, 2022, I received two emails from Global ConnectionsSouthern Journeys stating that they were unable to accommodate my requests. Once again, they failed to provide me accommodations. I am now going on 4 years trying to get a property.

I have been nothing but patient but enough is enough. Has anyone out there been successful filing a legal complaint against these 3 companies? If so, please reply to my comment I would like to speak to you privately, please let people know because unfortunately there are a lot of people out there in this same situation.