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I recently noticed charges on my credit card of $19.99 from Valuemax. At first I thought the charges were from my credit monitoring services, then I looked Valuemax up on the internet and found this site with the laundry list of complaints. Based on what the complaints say, I guess they got my information via the Intellius website where I purchased a couple of background reports. I am very dilligent to not sign up for unwanted services/e-mails etc. because I am well aware that websites do the old "bait and switch" routine, but I have no idea how they managed to get my information. I disputed the charges through my credit card and have sent them correspondence demanding a full refund for all my charges. I am waiting to hear back from them.
I have also contaced Girard and Gibbs LLP to offer my assistance in a class action law suit against Valuemax, I insist you do the same.
UPDATE: I sent them an e-mail on the 28th requesting a full refund and they had the nerve to charge my CC on the 29th. Needless to say all the charges are in dispute on my CC. I called today 5/1 and demanded a full refund. I told them that I did not authorize them to charge my card, I did not use their service and I will hear from my attorney. They said I will have my full refund in 2 days.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company ValueMax has taken 19.95 out of my checking for a service I did not ask for. I talked to a gentleman and he closed this account and said my money would be refunded in 2 business days. I have to wait and see if this happens. This is scary in this day and age with identy theft.
I was shocked to see that valuemax charge 19.95 on my mastercard for three months. These were unauthorized charges. How do I get my money back. this is fraud!
For viewing there web site, they got my check card info and charged my account an unauthorized charge of 19.95. I will file another consumer complaint with Wisconsin, on how they got this info?
This company ValueMax has taken $19.95 out of my checking for a service I did not ask for. No one answered my calls after I called the number, listed next to the charge on my statement. This is scary in this day and age with identy theft. Are n't ther laws anymore against this type of theft?
I am getting a monthly charge of $19.95 from them too. This is crazy. I've never heard of the company, but from what I've read on-line, when I authorized a one time charge from Intellus, this was also authorized. I know I did not authorize this, but Valuemax is claiming to others that it was authorized.
Unauthorized charge to my account. I had no idea what this was when I looked at my Bank statement, I have since filed a complaint with my bank. I called [protected] and reached a VERY bored operator. She said the amount would be refunded to my account within 2 days. I told her I have filed a dispute of charge with my bank. If I did not see the refund in my account THEY would be hearing from my bank AND attorney.
Come to find out this is a scam! It is automatically added to the bill of another purchase I made on line.
iam requesting a full refund of all and any charges
made to my visacredit card, please respond ar
eduardovallejo@comcast.net
This just happened to us, two charges for 19.95 plus an over limit fee. We had never heard of Valuemax until this happened. We are trying to get the credit card company to remove the charges.
valuemax charge my credit card without my authorized and made my account to go over can you help so that i can get my mother back thank you from mary byrd
I too have had an unauthorized charge for $19.95 from Valuemax. I called my bank and they will dispute and refund my money. I have only used my credit card online for 1 purchase that was made thru Intelius. I wonder if they have something to do with this. Atleast its getting taken care of now. Thanks Connexx Credit Union.
This company charged my account 19.95 also on 4/13/2009. They are really stupid because they have a phone number listed on the charge. I called the phone number an they want you to enter your credit card number that was recently billed! Beware this is true scam! My bank fraud department has investigated.
I was unauthorized charged by VALUE MAX in the amount $19.95 on 4/17/2009.
The ad stated if you want you may cancel anytime but there is no place for the cancelation process to even begin. Need help please, any help considered
NO NO NO. DO NOT use your check (debit) card online. That's a strict no no as whomever has your account infomation can easily clean out your bank account and there's nothing you can do about it. Use a credit card OR open a Pay Pal debit card account and push funds into it and use it instead. You have been warned.
Valuemax has charged our checking account at Chase Bank at least twice at a rate of $19.95 for unknown services.
The above named company has been taking money out of my checking account without my permission or knowledge.
My Citibank VISA creedit card was debited in in May 2009 in the amount of $19.95 by Valuemax. Seems they and Intelius are working this SCAM together.
Approved .49 charge for trial Intelius.com and was charged twice in same month for subscription amount of $19.95 for a total without .49 $39.90.
I have received a charge on my debit card for $74.85. When I called the bank, they gave me the phone number to call the company. The company stated that they advertise on a lot of different websites. My charge was linked through Intelius. A ValueMax Supervisor stated that they would refund my money in 3-5 days. The reason for the amount of the charge was that they have been trying to charge my card since June. So Angry
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.
They have made an unauthorized withdrawal from my checking account for 24.95. They will now cost me the oveerdraft fee
Their # is [protected] GIVE 'EM HELL!
According to a First Midwest Bank report, my credit card was charged on June 26, 2010 at 02:34 AM the amount of $24.95 for a certain purchase. I did not authorize such a purchase.
every month I'v been getting charges on my checking acct. for 27.95 from value max.I don't know who they are, and I'm going to contact an attorney if the money is not put back !
I have been debited on my credit card for 11 months at $24.95 per month and the credit card company will not let my do a charge back except for the past 60 days. I have never, ever signed up for this. They are contesting even the charge backs.
I am requesting a full refund of charges made on [protected] for $16.95 from valueplus.and charged $19.95 on 03-7-09 and 04-07-09 from valuemax.