I think I got scammed.
I am in the middle of trying to get my money back from a botched order placed a month ago. I followed a two week, grueling tracking of the item, and when it finally got here it was a tiny brass looking ring that you wear as jewelry.
The person I am trying to speak with about the bad order sounds like she is Chinese and does not understand simple things like refund. My malware, spyware detector goes crazy when I visit this website. I think this website was phishing on the internet and picked me up when I had too many search results while searching for this hard to find item.
The person I have been in correspondence with about this bad delivery is email address: [protected]@vipsbager.com
Ordered: Sofa Sleeper Deck Repair Kit Full Residential, Leggett and Platt 1
Received: small worthless brass ring.
Here is an excerpt of today's email, and the beginning of the conversation:
You replied on Mon 2/13/2023 6:48 PM
You replied on Mon 2/13/2023 6:48 PM
[protected]@vipsbager.com
You
hi, so sorry for trouble we take to you,
we really understand you,
but we have contact with the express company, they did not want to compensate this bad thing,
they said this is busy season, their packer have many items to pack,
there may have something wrong happen, hope you can understand
we want to make long business with all of our customers,
so we hope we can solve it in a peaceful way,
or do you have any good suggestion for this wrong item,
waiting your reply, thanks!
[protected]@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:30
收件人: [protected]@vipsbager.com
主题: Re: Re:shipment info
No, the item is only worth 1-2 dollars on ebay. The site where I made the Sofa Sleeper Repair Kit, has questionable security on it. I was getting maleware alerts from visiting your website. I need the whole reimbursement. Please refund immediately.
From: [protected]@vipsbager.com
Sent: Sunday, February 12, 2023 8:32 PM
To: bwbstr435
Subject: 回复: Re:shipment info
sorry for trouble we take to you, the one you want to now is out of stocks
could you pls be kind keep the item you have received
and we will process 20% refund to you as compensation,
then offer you 30% off for your future order.
no matter what item you want to order, such as LV bag, sneaker shoes, ok?
you can also choose others, then send to us pictures, we check stocks for you,
and give you 30% off then take a pictures before ship it
is it ok? let us solve this matter asap. thanks!
[protected]@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:46
收件人: [protected]@vipsbager.com
主题: Re: Re:shipment info
OK, do I return this for a refund? Are you sending another order with the right item in it? What's next?
From: [protected]@vipsbager.com
Sent: Saturday, February 11, 2023 10:40 PM
To: bwbstr435
Subject: 回复: Re:shipment info
Dear Client,
Thank you very much for your help.
I'm very sorry for the trouble we take to you. We have checked the pictures just now.
Yes, they are different from the ones you ordered.
We are surprised that you received the wrong item which you didn't order.
Because we have checked each order before we send them to customers. And we have checked all the information, we find that the express company mixed up them with another customer's package. Our manager says you will be offered 30% off in your future orders, including
your family and your friends, they will get the discounts.
My friend, I think this is a good discount, you will save a lot of money.
What's more, all of our products are in good quality and nice. What do you think? Please let us know.
Have a blessed day!
Sincerely
[protected]@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:48
收件人: [protected]@vipsbager.com
主题: Re: Re:shipment info
Here are the photos of what I received. The shipping log should show how much the package weighed when shipped.
From: [protected]@vipsbager.com
Sent: Friday, February 10, 2023 8:55 PM
To: bwbstr435
Subject: Re: Re:shipment info
Dear friend,
Thanks for your email. we are sorry to hear that.
we have checked each order before we send them to customers.
As the rules of our company, we should give some evidences to our warehouse.
Can you take some clear photos to us? We apologize to you for the trouble.
Please send the pics to us.
Then we will try our best to help you to solve it ok?
Thank you for your assistance
Have a blessed day!
Best wishes
[protected]@vipsbager.com
From: BRENT WEBSTER
Date: [protected]:50
To: [protected]@vipsbager.com
Subject: Re: RE:shipment info
The item that I received is not the item ordered. I received a little brass looking ring in very small packing. I thought this could be some kind of a joke, but I waited and nothing else showed up. I need my money back if you are not going to send the item that I ordered. I got thinking that this might be some kind of a scam. I called the number and got a message that the number was not good. REPLY
From: [protected]@vipsbager.com
Sent: Friday, January 6, 2023 9:36 PM
To: [protected]@live.com
Subject: RE:shipment info
Dear Brent Webster,
Well received your order dater on Jan 6th with thanks!
Your order has shipped already.
You can track its progress with the following new tracking number:
9300110932002399881013
You can also track the delivery of your order yourself here:
https://www.17track.net/en
after 2-3 days,
Please check the status of the package regularly! Don't miss the package.
It usually takes about 15-25 working days for your order arrive, but as the epidemic situation,
so your package may takes lightly longer to arrive. pls understand!
Hope you can reply us whether you receive the tracking number or not.
Looking forward to your reply, thank you!
Best Regards
Angela
Desired outcome: FULL REFUND
I think I got scammed.
I am in the middle of trying to get my money back from a botched order placed a month ago. I followed a two week, grueling tracking of the item, and when it finally got here it was a tiny brass looking ring that you wear as jewelry.
The person I am trying to speak with about the bad order sounds like she is Chinese and does not understand simple things like refund.
My malware, spyware detector goes crazy when I visit this website.
I think this website was phishing on the internet and picked me up when I had too many search results while searching for this hard to find item.
The person I have been in correspondence with about this bad delivery is email address: angela@vipsbager.com
Ordered: Sofa Sleeper Deck Repair Kit Full Residential, Leggett and Platt 1
Received: small worthless brass ring.
Here is an excerpt of today's email, and the beginning of the conversation:
You replied on Mon 2/13/2023 6:48 PM
You replied on Mon 2/13/2023 6:48 PM
angela@vipsbager.com
You
hi,so sorry for trouble we take to you,
we really understand you,
but we have contact with the express company,they did not want to compensate this bad thing,
they said this is busy season,their packer have many items to pack,
there may have something wrong happen,hope you can understand
we want to make long business with all of our customers,
so we hope we can solve it in a peaceful way,
or do you have any good suggestion for this wrong item,
waiting your reply,thanks!
angela@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:30
收件人: angela@vipsbager.com
主题: Re: Re:shipment info
No, the item is only worth 1-2 dollars on ebay. The site where I made the Sofa Sleeper Repair Kit, has questionable security on it. I was getting maleware alerts from visiting your website. I need the whole reimbursement. Please refund immediately.
From: angela@vipsbager.com
Sent: Sunday, February 12, 2023 8:32 PM
To: bwbstr435
Subject: 回复: Re:shipment info
sorry for trouble we take to you,the one you want to now is out of stocks
could you pls be kind keep the item you have received
and we will process 20% refund to you as compensation,
then offer you 30% off for your future order.
no matter what item you want to order, such as LV bag, sneaker shoes, ok?
you can also choose others,then send to us pictures,we check stocks for you,
and give you 30% off then take a pictures before ship it
is it ok?let us solve this matter asap.thanks !
angela@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:46
收件人: angela@vipsbager.com
主题: Re: Re:shipment info
OK, do I return this for a refund? Are you sending another order with the right item in it? What's next?
From: angela@vipsbager.com
Sent: Saturday, February 11, 2023 10:40 PM
To: bwbstr435
Subject: 回复: Re:shipment info
Dear Client ,
Thank you very much for your help.
I'm very sorry for the trouble we take to you.We have checked the pictures just now.
Yes, they are different from the ones you ordered.
We are surprised that you received the wrong item which you didn't order.
Because we have checked each order before we send them to customers. And we have checked all the information, we find that the express company mixed up them with another customer's package.Our manager says you will be offered 30% off in your future orders,including
your family and your friends,they will get the discounts.
My friend,I think this is a good discount,you will save a lot of money.
What's more, all of our products are in good quality and nice. What do you think? Please let us know.
Have a blessed day!
Sincerely
angela@vipsbager.com
发件人: BRENT WEBSTER
发送时间: [protected]:48
收件人: angela@vipsbager.com
主题: Re: Re:shipment info
Here are the photos of what I received. The shipping log should show how much the package weighed when shipped.
From: angela@vipsbager.com
Sent: Friday, February 10, 2023 8:55 PM
To: bwbstr435
Subject: Re: Re:shipment info
Dear friend,
Thanks for your email.we are sorry to hear that.
we have checked each order before we send them to customers.
As the rules of our company,we should give some evidences to our warehouse.
Can you take some clear photos to us? We apologize to you for the trouble.
Please send the pics to us.
Then we will try our best to help you to solve it ok?
Thank you for your assistance
Have a blessed day!
Best wishes
angela@vipsbager.com
From: BRENT WEBSTER
Date: [protected]:50
To: angela@vipsbager.com
Subject: Re: RE:shipment info
The item that I received is not the item ordered. I received a little brass looking ring in very small packing. I thought this could be some kind of a joke, but I waited and nothing else showed up. I need my money back if you are not going to send the item that I ordered. I got thinking that this might be some kind of a scam. I called the number and got a message that the number was not good. REPLY
From: angela@vipsbager.com
Sent: Friday, January 6, 2023 9:36 PM
To: bwbstr435@live.com
Subject: RE:shipment info
Dear Brent Webster,
Well received your order dater on Jan 6th with thanks!
Your order has shipped already.
You can track its progress with the following new tracking number:
9300110932002399881013
You can also track the delivery of your order yourself here:
https://www.17track.net/en
after 2-3 days,
Please check the status of the package regularly!Don't miss the package.
It usually takes about 15-25 working days for your order arrive,but as the epidemic situation,
so your package may takes lightly longer to arrive.pls understand !
Hope you can reply us whether you receive the tracking number or not.
Looking forward to your reply,thank you!
Best Regards
Angela
I suggest you do a search for vipsbager. They, "Hans & Angela" are using this scam all over the world in different languages.
They claim the "Cartier" ring was sent by mistake, many, many times, then request you return it at your own cost & try to negotiate a discounted refund. I have not read of anybody receiving any refund of any kind.
In some countries the person receiving the ring has had to pay import charges to receive it.
Contact you bank or credit card company & get your CC or debit payment number changed & ask them to activate their refund system.