I filed a claim w/my bank & after 6 wks have rec'd notification that the 2 charges of $87 fm Vivid White Smiles have been permanently credited to my acct. I had returned the one kit that was sent after I cancelled w/them & then rec'd an additional charge for a kit that I never rec'd. In the meantime, I have cancelled my debit card. The company had continued charging my card with small amounts here & there. This company is a SCAM. I spent hours on the phone w/them. No one speaks understandable Eng. There were many promises of credits that never happened. DO NOT ORDER FROM THEM.