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Had a message on my orange mobile mobile which is on contract, telling me i had a video message, next minute i hd another message saying thank you for downloading the video and it would cost me£4.50. I didnt download it and wouldnt as i hadnt asked for it.Where do these people get mobile numbers from and can i get money back?
The complaint has been investigated and resolved to the customer’s satisfaction.
This also happened to me on 20th December. I have never given out my mobile number to any companies, I got the message saying there was a video message, went to download it and then was told I had been charged £4.50 per min for downloading, subsequently losing about £15 credit! And the messgae didn't even download! I will try getting in touch with Orange as I'm not sure who else to complain to.
and me. Got a text this morning to say I was subscribed to BabyTV.com. God knows what this is, but there was a number (based in Dublin, I'm in Ireland) to ring to cancel. Very concerned. I am going to try and track these people down and find out who they are.