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On November 7, 2022 I paid $55.00 for an automatic cat litter box. After 6 weeks, I had not received my order. I called Customer Service and was insulted by the agent. He refused to assist me until I provided my debit card number, full name and date of birth. I ended the call.
I have sent 15 emails to the company (Email: [protected]@martmean.com) I have received no responses. It's a scam.
My order number is 4J2MS-74040B8.
The Customer Service Phone Number:[protected]
Desired outcome: A full refund in the amount of $55.00
I purchased the automatic cat litter box for $53.99 on November 7, 2022. After 6 weeks, I emailed the company for a tracking number. The tracking number provided stated that the item was delivered to a phantom address. I have emailed dozens of times and called the Customer Service number. The man who answered refused to assist me until I provided my debit card number and date of bitrh. How can I get a refund on my purchase?
Order #4J2MS-74040B8.