I purchase a pouch of 25 Gram White Ox at the Woolworths at RAYMOND TERRACE 2324 NSW.
I purchase the Tabacco, papers lighter ECT... every week, once a week.
Sometimes I purchase the pouch at Cignal at RAYMOND TERRACE, aswell., But on Wednesday 26th of October 2022 after buying the pouch from Woolworths I opened the pouch and there was long strands of bark through it.
I'm only on a pension, I can't afford for this to happen, I returned to Woolworths and they told me to contact White Ox, to see what can be done
Desired outcome: Acknowledgement of the bark, I understand it can happen.. But I would like a refund.