I recently bought 17 dress shirts from Wolczanka in Poland. (https://wolczanka.pl)
After the first low-temperature wash, the sleeves are too short.
When I asked repeatedly to buy some additional cloth to fix the issue myself. I received the acknowledgment that by request had been received, but then never got a reply.
I have written and inquired personally in their brand stores.
Cloth and tailoring are made entirely in Poland. Likewise, I live in Poland. Wolczanka can very easily comply. This is dismal customer service.
Thank you
Martin Wessels
ul. Kuźnicy Kołłątajowskiej 23e/7
31-234 Krakow, Polska
Mobil: +[protected]
Mail: [protected]@gmail.com
**************************************
the company address:
GŁÓWNA SIEDZIBA SPÓŁKI
VRG S.A.
Pilotów 10
31-462 Kraków
NIP: [protected]
REGON: [protected]
KRS: [protected]
(+[protected]
Kosztyiczasrealizacji–7
sklep.[protected]@wolczanka.pl
INFORMACJE O OCHRONIE DANYCH OSOBOWYCH
Grzegorz Zastawny
Inspektor Ochrony Danych Osobowych w VRG S.A.
e-mail: [protected]@vrg.pl
KONTAKT DLA MEDIÓW
Martyna Wronka
Content Manager
e-mail: "martyna.[protected]@vrg.pl"
Informacje dotyczące marki: http://www.vrg.pl/
RELACJE INWESTORSKIE
e-mail: "[protected]@vrg.pl"
Informacje dotyczące marki: http://www.vrg.pl/
KONTAKT W SPRAWIE REKLAMACJI
e-mail: reklamacje.[protected]@vrg.pl
Desired outcome: I want to buy some additional cloth to fix my dress shirts myself.