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WoolOvers
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WoolOvers Complaints 9

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12:17 pm EDT
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WoolOvers Disappointing Experience with WoolOvers: Delayed Refund and Poor Customer Service

So, I ordered some wooly goods from WoolOvers (woolovers.com) and I gotta say, I was pretty excited to get my hands on them. But, when they arrived, they just weren't what I was expecting. So, I reached out to the customer service team and they said they'd give me a refund. That was on February 18th. It's now been a hot minute and I still haven't seen that refund come through. I've sent a few emails asking about it, but I haven't gotten any replies. It's a real bummer, because I was hoping to use that money to buy some other cozy clothes. But, I guess I'll just have to wait and see if they ever get back to me.

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10:31 am EDT
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WoolOvers Disappointed to Discover WoolOvers' Products Made in China: A Review

So, I bought some stuff from WoolOvers, thinking it was all made in Britain, but turns out it's made in China. I was pretty disappointed, and I don't think I'll be buying from them again. It's just not what I was expecting, you know? I mean, I'm all for getting a good deal, but I also want to know where my clothes are coming from. It's important to me to support local businesses and all that. Plus, I just don't trust the quality of stuff that's made overseas. I've had bad experiences in the past, and I don't want to risk it again. So, yeah, I'm pretty bummed about the whole thing. I wish I had known before I made my purchase. Oh well, you live and learn, I guess.

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10:07 am EDT
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WoolOvers Underwhelming Quality and Privacy Concerns: My Experience with WoolOvers

I gotta say, the sweater I got from WoolOvers was just alright. It wasn't the best quality I've ever seen, but it wasn't terrible either. The real problem was how long it took to get to me. I was waiting and waiting, and it felt like forever before it finally showed up at my door.

But that's not even the worst part. I started getting all these emails from companies in the UK, and I couldn't figure out why. Then I realized that WoolOvers must have sold my information to them. Now my inbox is overflowing with messages I don't even want to read.

Overall, I'm not super impressed with WoolOvers. The sweater was just okay, and the fact that they sold my info is a major bummer. I don't think I'll be shopping with them again anytime soon.

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Is WoolOvers Legit?

WoolOvers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds WoolOvers to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, WoolOvers is known for their high standards and safety. If you're thinking about dealing with WoolOvers, it's wise to check how they handle complaints.

Woolovers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Woolovers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up WoolOvers and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While WoolOvers has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to WoolOvers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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WoolOvers WoolOvers Review: Disappointing Delivery and Refund Experience - Don't Waste Your Money

I ain't gonna lie, I was pretty excited to order from WoolOvers. I mean, who doesn't love a good woolly sweater, right? So, I went ahead and spent a pretty penny - over 200 euros to be exact - on my order. But, let me tell you, I was sorely disappointed when my package never showed up. I mean, what the heck, WoolOvers? I tried to get a refund, but they just kept saying that my order was sent. Like, seriously? I ain't no fool, I know when I ain't received no package. These guys are a bunch of thieves, if you ask me. So, save yourself the trouble and don't waste your money on these tricksters.

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WoolOvers Disappointing Quality: WoolOvers Jumpers Peel After Only a Few Wears

So, I gotta say, I'm pretty disappointed with WoolOvers. I mean, I bought 4 jumpers from them, and 3 of them started peeling after only a couple of wears. Like, seriously? I haven't even washed them yet! And the only one that didn't peel was made of cotton. What's up with that? I mean, I know lambswool can be a bit tricky, but this is just ridiculous. The quality is just awful. I'm honestly thinking about just chucking them all in the bin. What a waste of money.

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WoolOvers WoolOvers: Nonexistent Customer Service and Missing Orders

So, I've been trying to get in touch with WoolOvers for like two whole weeks now. I'm trying to figure out what's going on with my order, but it's like they don't even exist or something. I've tried calling them up on the phone, but it's always busy. Like, seriously, how can a phone be busy all the time? And I've sent them a bunch of emails, but they haven't even bothered to respond to a single one. It's like they don't even care about their customers or something.

And to make matters worse, I can't even find any tracking information for my order. Like, how am I supposed to know where my stuff is if they won't even tell me? It's just ridiculous.

Honestly, I'm so fed up with this whole thing that I'm just gonna dispute the charges with my credit card company. I mean, why should I have to pay for something that I never even received? It's just not right.

Thank goodness I had a backup Christmas gift, though. I would have been really screwed if I was relying on WoolOvers to come through for me. Lesson learned, I guess. Don't trust these guys with your money or your time.

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WoolOvers Disappointed with Woolovers' Quality Control and False Advertising of British Woollens

I recently purchased two coatigans from Woolovers and unfortunately, I had some issues with the quality of the items. One of the coatigans had all of the buttons come loose and hang by a thread, which I had to sew back on myself. The other coatigan, which I have yet to wear, had frayed buttonholes. While they do look nice, I was disappointed to find out that these items were made in China, despite Woolovers advertising themselves as British Woollens.

Overall, I think Woolovers could improve their quality control and ensure that their products are made to a higher standard. It's frustrating to have to fix items that should have been properly made in the first place. However, I do appreciate the variety of styles and colors that Woolovers offers and I will continue to shop with them in the future.

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WoolOvers Mixed Experience with WoolOvers: Quality Good, Sizing and Customer Service Frustrating

I gotta say, I had a pretty mixed experience with WoolOvers. On one hand, the quality of their stuff is pretty good - I got a sweater that was super cozy and warm, and it held up pretty well after a few washes. But on the other hand, their sizing is all over the place. I ordered a few different things in the same size, and some of them were way too big while others were way too small. It was pretty frustrating, to be honest.

And then there's the issue of their customer service. I had to exchange one of the sweaters I got because it was just way too big, but when I sent it back and filled out all the paperwork for the exchange, they just...ignored it? I didn't hear anything from them for over six weeks, and when I finally reached out to ask what was going on, they didn't respond for a long time. When they finally did get back to me, they suggested that I just start the whole exchange process over again. Ugh.

Overall, I'm pretty torn on WoolOvers. Like I said, the quality of their stuff is good, but the sizing issues and the terrible customer service really put a damper on things. If you're willing to take a risk on the sizing and don't mind potentially dealing with some frustrating exchanges, then go for it. But if you're looking for a hassle-free shopping experience, you might want to look elsewhere.

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WoolOvers WoolOvers Review: Great Quality, Terrible Returns Policy

So, I gotta say, I was pretty excited to order from WoolOvers. I'd heard good things about their quality, and I was in the market for some new woolen items. And, I gotta say, the quality did not disappoint. The items I received were soft, warm, and felt like they were made to last.

But, unfortunately, that's where the good news ends. See, I ordered the same size I always do, but when my items arrived, they were way too big. Like, comically big. I'm talking sleeves that went past my fingertips, and sweaters that could have fit two of me inside.

So, I figured, no big deal, I'll just return them. That's when I found out about WoolOvers' "no fuss no stress no quibbles return policy." Sounds great, right? Except it's anything but. See, in order to return my items, I had to pay postage... to ENGLAND. And let me tell you, that postage cost more than what I paid for the items in the first place.

I tried to deal with the company, but my attempts went nowhere. It was like talking to a brick wall. So, now I'm stuck with a bunch of woolen items that don't fit me, and I'm out a bunch of money.

So, my advice to you is this: be careful when you order from WoolOvers. Yes, their quality is good, but if something isn't right, you'll be stuck with it. And trust me, you don't want to be stuck with something that's two sizes too big.

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Overview of WoolOvers complaint handling

WoolOvers reviews first appeared on Complaints Board on Jun 3, 2023. The latest review Disappointing Experience with WoolOvers: Delayed Refund and Poor Customer Service was posted on Jun 19, 2023. WoolOvers has an average consumer rating of 1 stars from 9 reviews. WoolOvers has resolved 0 complaints.
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  1. WoolOvers Contacts

  2. WoolOvers phone numbers
    +44 345 073 1044
    +44 345 073 1044
    Click up if you have successfully reached WoolOvers by calling +44 345 073 1044 phone number 0 0 users reported that they have successfully reached WoolOvers by calling +44 345 073 1044 phone number Click down if you have unsuccessfully reached WoolOvers by calling +44 345 073 1044 phone number 0 0 users reported that they have UNsuccessfully reached WoolOvers by calling +44 345 073 1044 phone number
  3. WoolOvers emails
  4. WoolOvers social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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WoolOvers is ranked 69 among 253 companies in the Apparel category

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